Pay Transparency
Transparent, equitable compensation practices that surface problems early instead of letting them become retention crises.

The Opportunity
Organizations that build transparent, equitable compensation practices attract stronger candidates, retain experienced employees longer, and reduce the legal and reputational risk that comes with pay inequity. Pay transparency is no longer a progressive policy. It is increasingly a competitive one.
The Business Case
Salary history bans have been shown to increase women's pay by an average of 6.2 percent.3 Pay transparency laws in Canada reduced the gender pay gap by 20 to 40 percent.4 These are not small numbers. They represent a meaningful shift in who stays, who applies, and how much it costs to replace the people who leave.
Employee replacement costs between 50 and 200 percent of annual salary depending on seniority.5 Much of that turnover is driven not by poor performance or bad management but by the perception, often accurate, that compensation is unfair. That perception drives departures even when actual pay is at or above market, which means the cost of silence falls on fair and unfair payers alike.8 Disengaged employees cost organizations approximately 34 percent of their annual salary in lost productivity.6 Global disengagement cost the world economy $438 billion in 2024 alone.7
Pay transparency does not create problems. It surfaces ones that already exist, early enough to address them before they become retention crises or legal exposure.
What the Research Shows
In Massachusetts, women working full time earn 84.3 cents for every dollar earned by men.1 The gap is wider for women of color. One of its primary drivers is the practice of basing new compensation on salary history, which carries forward every previous instance of underpayment into the next role.2
Pay secrecy does not create silence. It creates rumors. When compensation information is unavailable, employees fill the gap with speculation and comparison. That breeds distrust and disengagement regardless of whether actual pay is fair. Transparency replaces misinformation with facts, and facts are far less corrosive than guesswork.
What Good Looks Like
Good represents accessible baseline practices. Better reflects more intentional investment. Best describes what the most forward-thinking companies are doing right now.
Good.
Salary ranges are posted on external job listings. Candidates are not asked about salary history during the hiring process. A pay equity review has been conducted within the past two years.
Better.
Internal job postings also include salary ranges. Results of pay equity reviews are shared with employees in aggregate form. Managers receive training on how to discuss compensation clearly and consistently.
Best.
Pay equity audits happen on a defined annual schedule. Findings are shared with employees alongside a documented remediation plan for any gaps identified. Compensation philosophy is written down, communicated proactively, and applied consistently across roles and levels.
Questions Worth Asking
- Do our job postings include salary ranges, including internal postings?
- Do we ask candidates about their salary history during hiring?
- When did we last conduct a pay equity review, and what did we do with the findings?
- Do our managers know how to talk about compensation when employees ask?
- If an employee suspects they are being paid unfairly, do they know what to do?
References
- Massachusetts Legislature. H.4890, 193rd Session, signed into law July 2024. Cited in Harvard Law Review, November 2024. harvardlawreview.org/
blog/ 2024/ 11/ effective-pay-transparency-requires-benefit-transparency-h-4890 - Bessen, James E. et al. "Perpetuating Inequality: What Salary History Bans Reveal About Wages." SSRN, June 2020. papers.ssrn.com/
sol3/ papers .cfm?abstract_id=3628729 - Sinha, Sourav. "Salary History Ban: Gender Pay Gap and Spillover Effects." SSRN, 2019. ssrn.com/
abstract=3458194 - Baker, Michael, et al. "Pay Transparency and the Gender Gap." American Economic Journal: Applied Economics, Vol. 15, No. 2, 2023. aeaweb.org/
articles?id=10 .1257/ app .20210141 - Society for Human Resource Management. Employee replacement cost estimates. shrm.org
- Gallup. "State of the Global Workplace." 2024. gallup.com/
workplace/ 349484/ state-of-the-global-workplace .aspx - Gallup. "State of the Global Workplace." 2025. gallup.com/
workplace/ 349484/ state-of-the-global-workplace .aspx - Payscale. "Fair Pay Impact Report." 2025. payscale.com/
research-and-insights/ fair-pay-impact